Perceived effects of professionalization of extension services on delivery by agents in Sierra Leone
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Abstract
This study examines the perceived benefits of professionalization on extension services in Sierra Leone's Eastern Province. A cross-sectional, descriptive study design was employed, utilizing quantitative data collection methods. A purposive and simple random sampling techniques were employed to select 300 extension agents in the study area. Data were collected through a structured questionnaire comprising six sections, each addressing specific objectives. The results indicate that the majority of respondents have 8-11 years of experience, with a significant portion residing in their job locations. A moderate to high level of knowledge about professionalization concepts was observed, alongside diverse information sources used by the agents. While respondents exhibited strong awareness of accreditation, certification, and registration's role in enhancing service delivery, there was a weaker understanding of professionalization’s impact on ethical standards. Several barriers to professionalization were identified, with respondents acknowledging its positive effect on service delivery. Most of the extension agents are experienced, well-educated, and maintain strong connections with rural communities but their attitudes towards professionalization are polarized with respect to positive and negative dimensions. There is considerable support for its potential to improve service quality, accountability, and the profession's image. However, the study highlights the need to address barriers to foster positive attitudes and fully realize the benefits of professionalization in extension services. The factors that influence perception are household size, job location, and number of farmers covered, knowledge acquisition and access to information sources
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